Welcome to GlimmerBaiyu.com (hereinafter referred to as “this website”). To ensure that you have a full understanding of our shipping services, please read the following shipping terms. By placing an order, you agree to abide by these terms.
Shipping Methods
Shipping Options: We offer a variety of shipping options, including standard shipping, expedited shipping and express services. The specific shipping methods and fees will be displayed at checkout.
Carriers: We work with reliable carriers such as UPS, FedEx, DHL, etc. to ensure that your order can be delivered safely and promptly.
Processing Time
Order Processing: Orders are usually processed within 2 business days after confirmation. Special circumstances (such as holidays, peak seasons or inventory issues) may cause longer processing time.
Shipping Notification: Once your order is shipped, we will send you a shipping confirmation via email, including tracking number and shipping details.
Shipping Time
Standard Shipping: The estimated shipping time is 5 business days, which may vary depending on the destination and carrier.
Expedited Shipping: The estimated shipping time is 3 business days. Please select the expedited shipping option at checkout for faster delivery.
International Shipping: Shipping time for international orders may vary depending on the destination country and customs processing time, usually 7 business days.
Shipping and Taxes
Shipping: Shipping costs are calculated based on the weight of the order, the destination, and the shipping method selected. The specific shipping costs will be displayed at checkout.
Taxes: For international orders, you may be subject to import taxes and duties. These charges are the responsibility of the recipient and the specific amount depends on the regulations of the destination country.
Shipping Address
Address Confirmation: Please confirm that the shipping address you provide is accurate before placing an order. We are not responsible for shipping issues or delays caused by incorrect addresses.
Address Changes: We are unable to change the shipping address once the order processing begins. If you need to change the address, please contact customer support as soon as possible before the order is confirmed.
Order Tracking
Tracking Information: After shipping, you will receive an email with a tracking number. You can use the tracking number to check the order status on the carrier’s website.
Shipping Issues: If you find any problems or shipping delays in the tracking information, please contact us in time and we will assist you in resolving the issue.
Non-delivery and Damage
Non-delivery: If your order is not delivered within the estimated shipping time, please contact us. We will assist in tracking your package and handle any issues.
Damage: If the package you received is damaged, please take a photo and contact us immediately after receiving the package. We will assist you in processing the return or exchange.
Changes to Shipping Terms
Terms Modification: We reserve the right to modify these shipping terms at any time. All changes will be posted on this website and will take effect immediately upon posting. Please check these terms regularly for the latest information.
Thank you for choosing GlimmerBaiyu.com. We are committed to providing you with efficient and reliable shipping services to ensure that your order is delivered safely and promptly.